Privacy Policy

RESOL GmbH has developed these Internet privacy policies to meet the visitor as a trusted partner who respects and guarantees the personal right to confidentiality.

In accordance with GDPR 2016/679, RESOL GmbH is the data controller for the processing of personal data that may be collected through the website.

Type of Data Collection and Purpose of Processing

RESOL GmbH only processes data that the website visitor provides voluntarily. Navigating the website is also possible without providing personal data and information.

Website visitors may submit their data to:

• Make online bookings for ski and sports equipment
• Obtain information about products, services, and offers
• Subscribe to the newsletter
• Submit contact inquiries
• Receive booking confirmations and invoices

What Data is Collected?

For an online booking, we collect the following data:

• First and last name
• Email address
• Phone number
• Billing address (street, postal code, city, country)
• Date of birth (for age verification and price calculation)
• Booking details (products, period, location)
• Payment information (processed by Stripe)

This data is used exclusively for processing your booking, creating invoices, and communication regarding your reservation.

Sharing Data with Third Parties

Personal data will not be shared with other companies unless required by law or requested by judicial authorities or other public bodies and institutions.

Integration of Third-Party Services and Content

To provide our services, we use the following third-party services:

Data Retention and Deletion

Information and personal data collected through this website are stored exclusively for providing the requested service and only for the time absolutely necessary. Booking data is stored for 7 years in accordance with Austrian retention requirements.

Exercise of Your Rights

According to Art. 15 of GDPR 2016/679, the data subject has the right at any time to:

• Obtain information about the content of their personal data
• Request correction of inaccurate data
• Request deletion of their data (right to be forgotten)
• Request restriction of processing
• Request data portability
• Object to processing

Data Security

All necessary technical and organizational security measures to protect personal data from loss and misuse are taken by RESOL GmbH.

Cookies and Tracking

Cookies are small text files that are stored on your computer when a user visits certain websites.